Last updated: August 6, 2026
Slotly ("we," "us," or "our") operates the booking platform at slot-ly.me, where customers book appointments with independent service providers ("providers"). This Privacy Policy describes how we collect, use, and protect the personal information you provide when using Slotly, including the SMS program described below.
When you book an appointment through Slotly, we collect your full name, mobile phone number, and any optional notes you provide. We also collect payment information which is processed securely by our payment processor, Stripe, and is not stored on our servers.
Slotly sends transactional SMS messages to the mobile phone number you provide during the booking process. Message types: (a) booking confirmation immediately after a successful booking; (b) appointment reminder approximately 24 hours before your scheduled appointment; (c) appointment reminder approximately 1 hour before your scheduled appointment; (d) cancellation confirmation when a booking is cancelled. Message frequency depends on the number of appointments you book; typically you will receive 1-4 messages per appointment. Message and data rates may apply.
You opt in to receive SMS messages by checking the consent checkbox that appears below the phone-number field on the booking form and is unchecked by default. By providing your mobile phone number and checking the consent box, you affirmatively consent to receive SMS messages from Slotly at the number you provided. Opt-in keywords START, YES, and UNSTOP may also be used to opt back in after opting out.
You may opt out of SMS messages at any time by replying STOP, CANCEL, QUIT, OPTOUT, UNSUBSCRIBE, STOPALL, REVOKE, or END to any message we send. Upon opting out, you will receive a one-time confirmation message stating that you have successfully unsubscribed and will not receive any further messages from this number. Reply START to resubscribe.
Reply HELP at any time to receive a help message containing our contact information. For questions about your SMS program, contact us at support@slot-ly.me.
Slotly is not liable for delayed or undelivered messages. Carriers, including T-Mobile, are not liable for delayed or undelivered messages.
We do not sell, rent, trade, or share your mobile information, including your mobile phone number and any messaging consent you provide, with third parties or affiliates for their marketing or promotional purposes. Your mobile information and messaging consent are used exclusively by Slotly to send you appointment-related SMS notifications and to facilitate your booking. We do not share your mobile information or messaging consent with third parties or affiliates for marketing or promotional purposes.
Payment processing is handled securely by Stripe. We do not store your credit card or payment details on our servers.
We retain your booking information for the purpose of managing your appointments and fulfilling our obligations under this Policy. You may request deletion of your data by contacting us at support@slot-ly.me.
If you have questions about this Privacy Policy or our SMS program, please contact us at support@slot-ly.me. Terms of Service are available at https://slot-ly.me/terms.